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Volunteer Management Training Course

pic_training00Whether you involve 1 or 1,000 volunteers, your organisation needs to ensure it manages volunteers effectively - and by that, we mean everything from how an individual volunteer fits in and works along side paid staff (if you have them) to creating and maintaining extended volunteer programmes. Central to any successful volunteering programme, big or small, is effective volunteer management.  

Below you can find details of our newly redesigned four module Volunteer Management Training Course.  This is a new format course being run in 2011.

Module 1:
Planning for Volunteer Involvement

  • Preparing for volunteer involvement
  • Volunteer motivations
  • Identifying and developing volunteer role descriptions

Module 2:
Volunteer Recruitment and Selection

  • Effective advertising
  • Screening techniques
  • Applications
  • Interviews and volunteer selection

Module 3:
Day-to-Day Management of Volunteers

  • Induction and volunteer agreements
  • Support and supervision
  • Recognition
  • Resolving difficult situations
  • Exit interviews

Module 4:
Designing a Policy for Volunteer Involvement

  • Defining policy
  • Designing a volunteer policy document

It is expected that participants will attend all four modules as they are designed as part of a continuum.


This course can however be delivered directly to any group (minimum number of participants required).  For information on upcoming courses or to enquire about delivering the course to your organisation, please contact us for more information - This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.