Organisations rights
- To look for certain qualities and skills in volunteers
- To select only volunteers who are suitable for the position
- To draw up a volunteer agreement
- To ask for tasks to be done in a particular way
- To ask for a commitment
- To ask for reliability
- To ask for punctuality
- To deal with disciplinary and grievance matters
- To ask volunteers to leave if their involvement hinders the organisation from achieving its goals
Organisations responsibilities
- To ensure the volunteering experience is a rewarding one
- To ensure equal access and not to discriminate
- To define clear, meaningful roles for volunteers
- To have policies and procedures for volunteers
- To provide all necessary information to volunteers
- To be available for volunteers
- To provide training where necessary
- To thank and value volunteers
- To provide insurance cover
- To inform volunteers of any legal liabilities
- To supervise and to provide support
- Not to ask volunteers to do the work of paid staff
- To reimburse out-of-pocket expenses
- To provide a safe working environment

Arthur Cox has kindly put together some guidance on the rights and responsibilities of both volunteers and volunteer-involving organisations during COVID-19, download our Rights and Responsibilities fact sheet Here
